All systems are operational
Scheduled Maintenance
PHP 7.0 to 7.2 will be removed due to end of life support

Applications using PHP 7.0 to 7.2 will be upgraded to PHP 7.4 automatically on December 1st, 2021.

PHP versions from 7.0 to 7.2 are vulnerable to security vulnerabilities as they will not receive security updates. You can find the list of end of life versions here: https://www.php.net/eol.php.

Affected customers will be e-mailed about this change and can contact our support team for any additional questions.

[PAR] Hypervisor faulty memory module replacement

One of our hypervisors needs to be shut down because of a faulty memory module. Applications have already been redeployed elsewhere and add-ons will be automatically migrated starting on December 1, 2021 at 20:30 UTC+1. Add-ons that can't be migrated will experience up to 1 hour of downtime.

Impacted users will shortly receive an email and can contact us on our technical support for any further questions.

Past Incidents

Wednesday 1st December 2021

No incidents reported

Tuesday 30th November 2021

No incidents reported

Monday 29th November 2021

No incidents reported

Sunday 28th November 2021

No incidents reported

Saturday 27th November 2021

No incidents reported

Friday 26th November 2021

No incidents reported

Thursday 25th November 2021

Infrastructure Erratic network behaviour to some hosts from some PAR hosts

We are investigating a network issue. We are seeing random TCP timeouts and ICMP packets dropped for a few remote hosts from some PAR hosts (very few hosts are affected by this). This started occurring on 2021-11-25 at around 22:15 UTC.

10:53 UTC: We are still investigating this issue. The culprit seems to be a peering node.

11:18 UTC: It seems to only affect a few routing paths between our infrastructure and some hosts of Scaleway and Azure. We are trying to narrow down the issue with their network teams.

13:05 UTC: We see improvements between Scaleway and our Infrastructure since 11:26 UTC. We do not yet know if it's a temporary resolution and are awaiting for more information on Scaleway side.

13:36 UTC: Confirming that the issue between Scaleway and our infrastructure has been fixed. We are still awaiting some details from Scaleway to know if they are indeed the ones who changed their routing configuration to avoid the faulty peer.

15:10 UTC: Scaleway tells us they did not change anything on their end. Still, no issue to report on this side since 11:26 UTC. On the Azure side of things, it seems to be better, the issues we could reproduce earlier cannot be reproduced anymore but some hosts may still be affected. We are marking this as resolved but if you have any specific problems, please contact us so we can troubleshoot the issue more efficiently.