All systems are operational

Past Incidents

Tuesday 27th October 2020

No incidents reported

Monday 26th October 2020

Deployments Deployments timing out

We are seeing some deployments timing out. It looks like the retry mechanism is doing its job just fine and deployments are starting anyway for all affected applications but you may be observing an usual delay.

We are investigating this issue.

13:47 UTC: The issue is fixed. All deployments have been working fine during this period, only delayed by a few seconds. The issue came from a misconfigured deployment component which was sending broken messages to hypervisors. The broken component has been dealt with.

Sunday 25th October 2020

No incidents reported

Saturday 24th October 2020

No incidents reported

Friday 23rd October 2020

No incidents reported

Thursday 22nd October 2020

No incidents reported

Wednesday 21st October 2020

Infrastructure Small Network downtime
  • A core RabbitMQ node stopped responded and some databases were unreachable for 30 seconds. We are investigating the outage.
  • Some applications may register a connection loss to their database.

13:17 UTC - no other network loss. All critical parts of Clever Cloud have been checked and restarted to make sure they still communicate with each other.