Metrics and access logs requests might experience issues following the maintenance of a core component of those features. Requests can either take a very long time to complete or simply answer an error. We are working toward a fix.
Data won't be lost, the ingestion is simply delayed.
Metrics (in console or using the API)
Access logs (charts in the console's overview or using the CLI / API)
EDIT 14:03 UTC: Ingestion is now catching up on the delay, everything looks good. Looks like it may take 30 to 40 minutes to go completely back to normal.
EDIT 14:25 UTC: Ingestion has now caught up, everything should be back to normal.
EDIT 21:26 UTC: New issues are ongoing, we are investigating.
EDIT 22:16 UTC: Ingestion is running. We are consuming queues.
EDIT 23:30 UTC: Ingestion is back to normal. Fixed.
Wednesday 7th October 2020
No incidents reported
Tuesday 6th October 2020
ConsoleConsole is currently unavailable
Loading the console might result in various errors preventing users from logging in. We are currently investigating. The CLI shouldn't be impacted. Already loaded console webpages shouldn't be impacted either.
EDIT 13:02 UTC: A change causing this issue has been backed out. We will investigate further why it went wrong despite working correctly on our test infrastructure. Sorry for the disruption.
RedisRedis: Redmin dashboard unavailable
The redsmin dashboard for redis add-ons is currently unavailable. The Redsmin provider has been notified. We will update this post as soon as we have an update.
EDIT 10:54 UTC: Redsmin is currently working on a fix.
EDIT 19:54 UTC: The fix seems to be complete. Redsmin interfaces should now be able to load.