All systems are operational

Past Incidents

Tuesday 23rd February 2021

PAR: FS Bucket Migration, scheduled 5 months ago

Some Fs-Bucket add-ons will need to be migrated to a different server for security reasons. During this migration, the Buckets will be in Read-Only mode. Any attempt to create or update a file on the add-on will fail, including for FTP operations. Errors related to Read-only file system are expected during this migration.

The migration is expected to last at most 1 hour. All impacted applications will be redeployed during the migration. After the deployment, application will be able to write to the bucket. Read operations will not be impacted.

Emails will be sent to customers of the impacted add-ons.

EDIT 12:00 UTC+1: The maintenance will begin shortly

EDIT 12:04 UTC+1: The buckets are now read only

EDIT 12:13 UTC+1: The redeployment queue began, it should not last more than 15 minutes.

EDIT 12:51 UTC+1: The maintenance is over, the queue ended 20 minutes ago and everything seems to be normal.

Wednesday 17th February 2021

No incidents reported

Tuesday 16th February 2021

No incidents reported

Monday 15th February 2021

No incidents reported

Sunday 14th February 2021

No incidents reported

Saturday 13th February 2021

No incidents reported

Friday 12th February 2021

API Slow API

We are investigating performance issues with our API.

10:44 UTC: We have found the cause and fixed the issue. It was due to an internal tool unexpectedly making too many costly requests.

Thursday 11th February 2021

Metrics / AccessLogs Metrics ingestion issue

We are investigating an issue with Metrics ingestion. Recent data is unavailable at this time.

EDIT 13:18 UTC: Ingestion is working again, working at full speed to catch up.

EDIT 14:03 UTC: Ingestion has caught up since a few minutes ago, everything should be back to normal.