All systems are operational

Past Incidents

Thursday 22nd April 2021

API Internal 500 error when using the console

We are currently experiencing issues with the API following an update, we are rolling back to fix the issue.

16:13 - Rollback was successfully executed and everything is back to normal.

Wednesday 21st April 2021

No incidents reported

Tuesday 20th April 2021

Cellar Cellar slowed down and partially unavailable

We are investigating an issue with the Paris Cellar cluster.

17:33 UTC: The issue has been resolved. It was due to a partial upgrade (in progress) of the cluster. Upgraded nodes have been downgraded.

18:08 UTC: The upgrade was in-progress to fix the security issue labelled as CVE-2021-20288. Due to the large number of machines, some of them were not yet up-to-date, which have led to the issue we were facing. Some of the machines were unable to authenticate correctly, leading to a cascading failure of multiple machines that weren't yet patched. Another strategy will be used to continue the upgrade of the cluster.

Monday 19th April 2021

No incidents reported

Sunday 18th April 2021

No incidents reported

Saturday 17th April 2021

No incidents reported

Friday 16th April 2021

No incidents reported