Some systems are experiencing issues

Past Incidents

Thursday 9th September 2021

Access logs [Metrics / Access Logs] Ingestion lag and queries unavailability

Metrics and access logs are currently partially unavailable to query. We are investigating.

EDIT 14:35 UTC: The root cause has been identified, the ingestion lag currently sits at around 2 hours so metrics queries will be out of sync for the time being. Access logs are not ingesting and are currently kept in a separate queue. We expect the lag to start decreasing later tonight. This incident is a follow-up to the urgent maintenance of yesterday which mainly aimed at better stabilizing the cluster.

EDIT 23:34 UTC: Metrics have been fully ingested, access logs are still delayed but they are currently being written. Queries might still be slow, this is expected.

EDIT 6:30 UTC: The situation is back to normal.

Wednesday 8th September 2021

Access logs Metrics / Access logs: possible lag ingestion and query failure

Following maintenance, access logs and metrics may be unavailable for some queries as well as ingestion lag. Overviews of applications/organizations requests may also be impacted.

EDIT 16:17 UTC: the maintenance is still ongoing. Reads and writes are disabled since 15:42, this is expected.

EDIT 21:50 UTC: the maintenance is finished. Ingestion is catching up.

Tuesday 7th September 2021

No incidents reported

Monday 6th September 2021

No incidents reported

Sunday 5th September 2021

No incidents reported

Saturday 4th September 2021

No incidents reported

Friday 3rd September 2021

No incidents reported