Some systems are experiencing issues

Core

Reverse Proxies

Operational

Git repositories

Operational

Infrastructure

Operational

API

Operational

Deployments

Operational

Logs System

Operational

Products

MongoDB shared cluster

Performance Issues

Unique IP for outgoing traffic

Operational

Access logs

Operational

Pulsar

Operational

PostgreSQL

Operational

FS Buckets

Operational

RabbitMQ shared cluster

Operational

Customer support

Operational

Cellar

Operational

Metrics

Operational

Let's Encrypt certificate generation

Operational

Elasticsearch

Operational

VPN

Operational

Redis

Operational

SSH Gateway

Operational

MySQL shared cluster

Operational

Matomo add-on

Operational

MySQL

Operational

PostgreSQL shared cluster

Operational

Heptapod Cloud

Operational

Console

Operational

Other Components
cleverapps.io domains
Operational
Mails
Operational

Past Incidents

Friday 14th January 2022

No incidents reported

Thursday 13th January 2022

No incidents reported

Wednesday 12th January 2022

Access logs Metrics / Access logs are unavailable

Metrics and Access logs queries are currently unavailable. Data is still ingested, only queries are impacted. ETA for resolution is 18:00 UTC.

This impacts:

Metrics (Grafana, in the console or using or API)
Access logs: (requests tiles for an organization / application, CLI access or our API)

EDIT 17:30 UTC: Everything is back to normal. Sorry for the inconvenience.

Tuesday 11th January 2022

Logs System Logs accessibility and delay issues

We are currently experiencing accessibility and delay issues on logs. We are working on it.

EDIT 21:58 UTC: Everything should be back to normal, sorry for the inconvenience.

Monday 10th January 2022

No incidents reported

Sunday 9th January 2022

No incidents reported

Saturday 8th January 2022

No incidents reported