Some systems are experiencing issues

Core

Git repositories

Operational

Reverse Proxies

Operational

Infrastructure

Operational

API

Operational

Deployments

Operational

Logs System

Operational

Products

Let's Encrypt certificate generation

Operational

Unique IP for outgoing traffic

Operational

Pulsar

Operational

FS Buckets

Operational

RabbitMQ shared cluster

Operational

Customer support

Operational

PostgreSQL shared cluster

Operational

Cellar

Operational

Metrics / AccessLogs

Partial Outage

MongoDB shared cluster

Performance Issues

Elasticsearch

Operational

Matomo add-on

Partial Outage

VPN

Operational

Redis

Operational

SSH Gateway

Operational

MySQL shared cluster

Operational

Console

Operational

Other Components
cleverapps.io domains
Operational
Mails
Operational

Past Incidents

Tuesday 26th April 2022

Logs System Live logs workflow unavailable

Live logs are unavailable EDIT: an internal service was unreachable, Live Logs system is now fully operational

Monday 25th April 2022

MongoDB shared cluster [RETROACTIVE] Lost MongoDB node

A mongodb node was unreachable. This node is now fixed

Metrics / AccessLogs Metrics & Access logs are experiencing ingestion and query issues

Metrics and access logs are currently having ingestion and query issues. We are working on it.

EDIT: Ingestion fixed, query almost restored

Sunday 24th April 2022

No incidents reported

Saturday 23rd April 2022

No incidents reported

Friday 22nd April 2022

Logs System Logs pipeline is experiencing issues

Logs pipeline components lost their connection EDIT: Connection issue fixed, we are consuming logs queue lag. we lost almost30 min of logs. EDIT: Lag consumed.

Thursday 21st April 2022

Metrics / AccessLogs Metrics & Access logs are experiencing issues

We are facing an issue with the indexes which result on some metrics and access logs unavailability at egress-level. EDIT: all indexes has been rebooted

Wednesday 20th April 2022

No incidents reported