Some systems are experiencing issues

Past Incidents

Tuesday 24th May 2022

PAR: FS Bucket Migration, scheduled 1 year ago

Some FS-Bucket add-ons will need to be migrated to a different server for security reasons. During this migration, the Buckets will be in Read-Only mode. Any attempt to create or update a file on the add-on will fail, including for FTP operations. Errors related to Read-only file system are expected during this migration.

The migration is expected to last at most 1 hour. All impacted applications will be redeployed during the migration. After the deployment, applications will be able to write to the bucket. Read operations will not be impacted.

Users of buckets that need to be migrated have received emails.

EDIT 24/05/2022 12:00 UTC+2: The migration will start soon. FSBuckets will be put into read-only for a couple of minutes so that all buckets are correctly synchronized.

EDIT 24/05/2022 12:03 UTC+2: FSBuckets are now in read-only mode.

EDIT 24/05/2022 12:39 UTC+2: Synchronization is over. Applications are being redeployed. If you wish to recover faster, you can trigger a deployment through the web Console or CLI. Deployments are expected to all be started within the next 30 minutes.

EDIT 24/05/2022 13:34 UTC+2: The migration is over, if you have any issues, please contact our support team

Saturday 14th May 2022

No incidents reported

Friday 13th May 2022

No incidents reported

Thursday 12th May 2022

No incidents reported

Wednesday 11th May 2022

No incidents reported

Tuesday 10th May 2022

No incidents reported

Monday 9th May 2022

Metrics / AccessLogs Metrics are expericing issues

Metrics and access logs are currently having ingestion and query issues. We are working on it.

EDIT 08:28 UTC - We are consuming the lag.

EDIT 08:28 UTC - Indexes are rebuilding.

EDIT 09:34 UTC - Indexes are rebuilt. Query is available.

EDIT 16:03 UTC - Fixed.

Metrics / AccessLogs AccessLogs/Metrics are experiencing issues

AccessLogs/Metrics are experiencing issues

EDIT 23:41 UTC - Issue has been identified and we are consuming the lag.

EDIT 07:28 UTC - Lag has been consumed .

EDIT 07:30 UTC - Fixed.

Logs System Logs are experiencing issues

Logs are experiencing issues

23:55 UTC - Issues has been identified and we are consuming the lag.

00:19 UTC - lag has been consumed.

00:20 UTC - Fixed.

Sunday 8th May 2022

No incidents reported