Past Incidents

In rare occasions, an inappropriate behavior of our scheduling infrastructure can lead to deployment being stuck. We've identified the root cause and we're qualifying a fix. If it happens, don't hesitate to reach our support team.

We are experiencing connectivity issue between NYC and PAR. These connectivity issue are impacting deployments on the NYC zone. We are working on it.

EDIT 16:03 pm: connectivity has been resolved

In our efforts to stabilize the Metrics infrastructure, we will perform a maintenance on 13 of July. Once it is started, some lag can be expected for a few hours.

Maintenance will start at 07:30 am UTC

EDIT 07:30 am UTC: Starting maintenance

EDIT 08:16 am UTC: Maintenance is over, we are catching up with the lag

EDIT 08:30 am UTC: Queries are currently disabled to speed up recovery

EDIT 09:17 am UTC: our maintenance triggered a major compaction on our storage layer. To speed up recovery, query are still disabled

EDIT 16:20 pm UTC: major compaction is over. We are struggling to handle both read and write operations at the same time. We are working on it.

EDIT 20:23 pm UTC: queries are still disabled. We are testing new configurations to resolve the issue

EDIT 14 of July 9:22 am UTC: it's a brand new day, we are still working on it.

EDIT 14 of July 18:26 pm UTC: We are struggling to handle both read and write operations at the same time. We are working on it. Happy french national day.

EDIT 16 of July 17:35 pm UTC: We found a performance issue triggered when the dotmap on the Console is accessed. We disabled some macros used to retrieve data to allow other users to access metrics. Metrics and access logs are now accessible.