Some systems are experiencing issues

Core

Reverse Proxies

Operational

Git repositories

Operational

Infrastructure

Operational

API

Operational

Deployments

Operational

Logs System

Operational

Products

MongoDB shared cluster

Performance Issues

Unique IP for outgoing traffic

Operational

Access logs

Operational

Pulsar

Operational

PostgreSQL

Operational

FS Buckets

Operational

RabbitMQ shared cluster

Operational

Customer support

Operational

Cellar

Operational

Metrics

Partial Outage

Let's Encrypt certificate generation

Operational

Elasticsearch

Operational

VPN

Operational

Redis

Operational

SSH Gateway

Operational

MySQL shared cluster

Operational

Matomo add-on

Operational

MySQL

Operational

PostgreSQL shared cluster

Operational

Heptapod Cloud

Operational

Console

Operational

Other Components
cleverapps.io domains
Operational
Mails
Operational

Past Incidents

Saturday 12th November 2022

No incidents reported

Friday 11th November 2022

No incidents reported

Thursday 10th November 2022

No incidents reported

Wednesday 9th November 2022

No incidents reported

Tuesday 8th November 2022

No incidents reported

Monday 7th November 2022

API Main API increased response time

We are currently having an increased response time on our main API (api.clever-cloud.com). Services relying on it are impacted and might experience extra time to answer to requests.

We are investigating the issue.

EDIT 14:26 UTC: The underlying issue has been identified and fixed. Services, including the Console and CLI should now be loading as usual. Sorry for the inconvenience.

Sunday 6th November 2022

Access logs Metrics / Access logs: ingestion issue

We are currently having ingestion issues on the metrics and access logs services. Data for the last 20 minutes is currently missing. We are investigating.

EDIT 11:23 UTC: Ingestion lag is now resolved, metrics and access logs should now be up-to-date.