Some systems are experiencing issues

Past Incidents

Monday 6th March 2023

No incidents reported

Sunday 5th March 2023

No incidents reported

Saturday 4th March 2023

No incidents reported

Friday 3rd March 2023

API Core API is experiencing issues

Clever Cloud Core API is currently experiencing performance issues. We are investigating it.

EDIT 14:37 UTC: We are seeing improvements, we continue to monitor the situation.

EDIT 16:23 UTC: The incident is now over.

Thursday 2nd March 2023

No incidents reported

Wednesday 1st March 2023

Deployments [MTL] Deployment partial issues

We are facing a network issue between MTL and our control plane causing some deployment issues. A workaround has been found and deployments are, as of now, OK on this region. A ticket has been opened in our subcontractor to solve the root cause.

EDIT 03/03 02:15 PM UTC: Connectivity between MTL and our control is to fully restored.

Deployments [RBX] Deployment partial issues

We are experiencing failures when deploying apps to RBX. We are investigating.

EDIT 10:32 AM UTC: a connectivity issue have been detected between RBX and our control-plane. The issue is now fixed.

Tuesday 28th February 2023

[Support] Ticket Center maintenance, scheduled 1 year ago

A maintenance has been planned on our Ticket Center tool February 28th, 2023 at 19:00 UTC. Users will need to refresh their Clever Cloud Console (https://console.clever-cloud.com) to complete the update. Otherwise, the Ticket Center might display an authentication error. During that time, actions on tickets (creation, comment, ..) might fail.

The maintenance is expected to last 5 minutes. If you urgently need to contact us, you can send an email to [email protected]

EDIT 19:38 UTC: The maintenance is now over. Actions on the ticket center should be fully available. If you encoutner any problems following this update, please email us at [email protected]