Some systems are experiencing issues
Scheduled Maintenance
[RBX] Load balancer maintenance

Maintenance Window: 2024-03-05T13:00:00Z - 2024-03-05T17:00:00Z (UTC)

Scope:

  • Database Load Balancer (software and hardware upgrade)
  • Application Load Balancer (software and hardware upgrade)

Expected Impact:

  • Brief disconnections or connection drops during the upgrade process.
  • Potential minor performance fluctuations.

Additional Information:

  • Software upgrade already record on cleverapps.io (https://www.clevercloudstatus.com/incident/803) and on Paris load balancers (https://www.clevercloudstatus.com/incident/807 and https://www.clevercloudstatus.com/incident/805)
  • Please report any issues with a method for reproducing the problem (e.g., curl command for application load balancer issues and/or psql / redis / mysql queries for database load balancer).

EDIT : The maintenance window has been update to next tuesday

[PAR Scaleway] Load balancer maintenance

Maintenance Window: 2024-03-07T13:00:00Z - 2024-03-07T17:00:00Z (UTC)

Scope:

  • Database Load Balancer (software and hardware upgrade)
  • Application Load Balancer (software and hardware upgrade)

Expected Impact:

  • Brief disconnections or connection drops during the upgrade process.
  • Potential minor performance fluctuations.

Additional Information:

  • Software upgrade already record on cleverapps.io (https://www.clevercloudstatus.com/incident/803) and on Paris load balancers (https://www.clevercloudstatus.com/incident/807 and https://www.clevercloudstatus.com/incident/805)
  • Please report any issues with a method for reproducing the problem (e.g., curl command for application load balancer issues and/or psql / redis / mysql queries for database load balancer).

EDIT : We will do the maintenance next week on 2024-03-07.

Past Incidents

Wednesday 31st January 2024

No incidents reported

Tuesday 30th January 2024

No incidents reported

Monday 29th January 2024

cleverapps.io domains [cleverapps.io] Load balancer maintenance

We will proceed to software upgrade of the load balancer which should be transparent. You may observed a few connection cut during the operation. If you have an issue during this maintenance, please contact the support with a way to reproduce the issue (a curl command will be great).

EDIT 10:30 UTC : we have begun the maintenance procedure for one of the two instances.

EDIT 11:10 UTC : we have finished the upgrade, we will restart the instance this afternoon around 14:00 UTC.

EDIT 15:00 UTC : we have restart one the two load balancer instances, we are watching the metrics to get more insights between the two versions.

EDIT 9:30 UTC D+1 : since yesterday, we have observed telemetry and saw enhancement of them, we will begin the update of the second one

EDIT 11:00 UTC D+1 : the update is achieved without issues.

Sunday 28th January 2024

No incidents reported

Saturday 27th January 2024

No incidents reported

Friday 26th January 2024

[Heptapod Cloud] Security update, scheduled 1 month ago

An update of our Heptapod Cloud service will be done today at 15:00 UTC+1 to apply the latest Gitlab security patches related to https://about.gitlab.com/releases/2024/01/25/critical-security-release-gitlab-16-8-1-released/. Expected downtime should be less than 1 minute.

EDIT 15:34 UTC+1: Patches were applied and services were restarted. The maintenance is now over.

Thursday 25th January 2024

Metrics [Metrics] query latency

We have enabled a new parameter designed to improve the reliability of the cluster. Some queries may not work. We are watching it.