Wednesday 7th July 2021

Logs System Logs: ingestion delay

Logs are currently having an ingestion delay. Drain logs are also impacted. The queue is currently getting consuming at normal rate, everything should come back in order in a few minutes.

EDIT 13:42 UTC: The ingestion stopped again, we continue looking into it.

EDIT 14:05 UTC: We continue to investigate the issue. If you need to access the logs of your application, you can SSH to the VM and display them: https://www.clever-cloud.com/doc/reference/clever-tools/ssh-access/#show-your-applications-logs

EDIT 14:30 UTC: Some part of the ingestion queue couldn't have been consumed and has been lost. The queue is still being consumed so up-to-date logs are still delayed

EDIT 17:15 UTC: The queue has been fully consumed and the logs are now up-to-date.