Wednesday 5th January 2022

Support tool migration, scheduled 2 weeks ago

We will migrate our support tool from Intercom to Crisp, this migration will impact your ongoing tickets with our support team, you will still be able to pursue them by replying to the e-mail transcripts but you can also change the recipient e-mail address to [email protected].

The migration will start at 19:00 UTC+1 and should apply instantly as soon as you refresh the console.

During the transition, you can directly contact us at [email protected].

EDIT 20:44 UTC+1: The migration has ended, our new support tool is now ready to be used! Make sure to refresh the web console.