Thursday 1st June 2023

Customer support Ticket center availability issue

We are currently aware of an issue impacting our Ticket center service. This may impact our customers to open, view and reply to the tickets opened with our support team.

EDIT 13:30 UTC: Our ticket center provider told us that the issue has been mitigated on their end and that it is now resolved. We keep monitoring the situation for now but we can indeed see that service are operating normally those last few minutes.

EDIT 14:47 UTC: We did not see any other issues. We consider this incident to be over.