Some systems are experiencing issues

Core

Reverse Proxies

Operational

Git repositories

Operational

Infrastructure

Operational

API

Operational

Deployments

Operational

Logs System

Operational

Products

Let's Encrypt certificate generation

Operational

Unique IP for outgoing traffic

Operational

Pulsar

Operational

PostgreSQL

Operational

FS Buckets

Operational

RabbitMQ shared cluster

Operational

Customer support

Operational

Access logs

Operational

MongoDB shared cluster

Performance Issues

Cellar

Partial Outage

Metrics

Operational

Elasticsearch

Operational

VPN

Operational

Redis

Operational

SSH Gateway

Operational

MySQL shared cluster

Operational

Matomo add-on

Operational

MySQL

Operational

PostgreSQL shared cluster

Operational

Heptapod Cloud

Operational

Console

Operational

Other Components
cleverapps.io domains
Operational
Mails
Operational

Past Incidents

Tuesday 13th November 2018

No incidents reported

Monday 12th November 2018

Access logs Metrics can't be accessed / viewed

Metrics currently can't be accessed. Metrics ingestion still works, only metrics fetching will not work.

EDIT 16:25 UTC: One of the component was failing due to a network configuration error. The network configuration has been fixed and the component is currently restarting. It should be restarted in about 15 minutes.

EDIT 16:40 UTC: The component has restarted, metrics are now available again for read actions. No data was lost. Sorry for the extended interruption.

Infrastructure [Montreal] Network issues on our load balancers

A network issue is currently happening on our reverse proxies on the Montreal zone. We are currently working on it.

EDIT 13:28 UTC: The network issue has been resolved since 13:20 UTC. Everything should be back to normal. Sorry for those issues.

Sunday 11th November 2018

No incidents reported

Saturday 10th November 2018

No incidents reported

Friday 9th November 2018

No incidents reported

Thursday 8th November 2018

No incidents reported

Wednesday 7th November 2018

No incidents reported