Past Incidents

Thursday 20th December 2018

No incidents reported

Wednesday 19th December 2018

API Clever Cloud API

The Clever Cloud API is currently down, we are investigating.

EDIT 16:53 UTC: API is fixed. We detected a problem on our reverse proxies, we are currently fixing it.

EDIT 16:54 UTC: fixed.

Console PostgreSQL Addon

The PostgreSQL Addon Dashboard is currently unavailable, we are working to fix it.

EDIT 15:17 UTC: fixed.

SSH Gateway SSH to instances currently unavailable

The SSH gateway is currently unavailable. We are working on bringing it back as soon as possible

EDIT 12:18 UTC: We are still trying to figure out a fix for the issue.

EDIT 12:47 UTC: The problem should now be fixed. A configuration error made this incident longer than it should have last. Applications may need to be redeployed to get the SSH service back online.

Sorry about this incident.

Tuesday 18th December 2018

No incidents reported

Monday 17th December 2018

No incidents reported

Sunday 16th December 2018

No incidents reported

Saturday 15th December 2018

Infrastructure Unresponsive reverse proxy

One of our reverse proxies went quite unresponsive but was still able to process some requests and report its state to our monitoring. Most of the requests it received weren't processed. This is now fixed.

Sorry for the inconvenience

Friday 14th December 2018

MySQL shared cluster MySQL shared cluster overloaded

A MySQL shared cluster is overloaded at the moment. We are looking into which users are over-using it.

14:26 UTC: One culprit has been found. The cluster's load has been reduced significantly.

14:38 UTC: The cluster's load is back to normal since 14:30.