Some systems are experiencing issues

Past Incidents

Thursday 20th June 2019

Deployments disabled for up to an hour, scheduled 4 years ago

Deployments will be disabled for up to an hour on Thursday 2019-06-20 starting at 10:00 UTC (12:00 CEST).

It should be quicker than that but if you do have deployments planned, make sure to start them well before the beginning of the maintenance.

EDIT 10:01 UTC: Maintenance is starting now, deployments are disabled.

EDIT 10:19 UTC: Deployments are enabled again.

EDIT 10:31 UTC: Deployments are disabled again. Dedicated reverse proxies for Clever Cloud APIs are out of sync, our APIs are down at the moment. We are working on it.

EDIT 10:39 UTC: Main API is back online.

EDIT 10:47 UTC: Reverse proxies are in sync, deployments are enabled again. We are cleaning up.

EDIT 10:53 UTC: Maintenance is over.

Tuesday 18th June 2019

No incidents reported

Monday 17th June 2019

Cellar Elevated error rate and response time on cellar-c1

This cluster is experiencing elevated error rates and response times. It is currently a bit overloaded following the restart of a few nodes which crashed.

It should go back to normal in 30 to 60 minutes.

EDIT 8:56 UTC: There are still clean-up operations in progress which slow down the cluster. Error rate is going down though.

EDIT 9:55 UTC: Incident over since 9:40

Sunday 16th June 2019

No incidents reported

Saturday 15th June 2019

No incidents reported

Friday 14th June 2019

No incidents reported

Thursday 13th June 2019

No incidents reported

Wednesday 12th June 2019

cleverapps.io domains cleverapps.io domain are timing out

Some cleverapps.io domains are experiencing time outs, we are investigating the issue

EDIT 18:41 UTC: The problem should now be fixed since a couple of minutes. We gathered information as to why this problem happened and will try to narrow it down.