Some systems are experiencing issues

Past Incidents

Sunday 1st September 2019

MySQL shared cluster [MySQL] Free shared cluster currently down

The cluster is currently down. If it can't be brought up, a failover will be issued

EDIT 00:00 UTC: Cluster is now available again, no failover happened.

Saturday 31st August 2019

Logs System Logs are currently unavailable

Logs are currently partially unavailable through the console or CLI. Logs are still collected but display might not show current logs. They may also be out of order.

EDIT 06:22 UTC: Logs are now available again. No logs should have been lost but they might be out of order until 06:15 UTC.

Friday 30th August 2019

No incidents reported

Thursday 29th August 2019

No incidents reported

Wednesday 28th August 2019

No incidents reported

Tuesday 27th August 2019

No incidents reported

Monday 26th August 2019

Cellar [Cellar] Elevated errors rates on the old cellar cluster

We are currently seeing elevated error rates on the old Cellar cluster. A few nodes went down making operations longer than usual, leading to timeouts or 500 / 503 errors. Nodes are already getting back up.

EDIT 00:21 UTC: The cluster is getting back to normal, errors have already significantly decreased and most of the requests should now be successful. We keep monitoring failed requests.

EDIT 03:00 UTC: No more failed request over the last 30 minutes, the incident is closed. We are still in the process of migrating this cluster data to the new cluster. Until we automatically migrate your buckets, you can migrate them yourself. Feel free to contact our support for more information

Sunday 25th August 2019

No incidents reported