Some systems are experiencing issues

Core

Reverse Proxies

Operational

Git repositories

Operational

Infrastructure

Operational

API

Operational

Deployments

Operational

Logs System

Operational

Products

MongoDB shared cluster

Performance Issues

Unique IP for outgoing traffic

Operational

Pulsar

Operational

PostgreSQL

Operational

FS Buckets

Operational

RabbitMQ shared cluster

Operational

Customer support

Operational

Cellar

Operational

Metrics

Operational

Access logs

Operational

Let's Encrypt certificate generation

Operational

Elasticsearch

Operational

VPN

Operational

Redis

Operational

SSH Gateway

Operational

MySQL shared cluster

Operational

Matomo add-on

Operational

MySQL

Operational

PostgreSQL shared cluster

Operational

Heptapod Cloud

Operational

Console

Operational

Other Components
cleverapps.io domains
Operational
Mails
Operational

Past Incidents

Saturday 9th November 2019

No incidents reported

Friday 8th November 2019

No incidents reported

Thursday 7th November 2019

Infrastructure Routing issue on one of our networks

A network issue is occurring: a node does not route correctly to one of our DCs. We are working around it in the meantime. IPs in the 46.252.181.0/24 range are unreachable.

EDIT 05:30 UTC: routes have been updated to avoid the incriminated router. Traffic is back to normal.

Wednesday 6th November 2019

No incidents reported

Tuesday 5th November 2019

No incidents reported

Monday 4th November 2019

SSH Gateway SSH Access on Instances is Unavailable

We are currently experiencing problems with the SSH Gateway, we are investigating the issue to fix it.

Deployments Git push issue

Since 13:41 until 14:06 UTC, git push no longer triggered a deployment. If you did a git push during those times, please use the "restart last pushed commit" button to actually deploy the latest commit.

Sunday 3rd November 2019

No incidents reported