Some systems are experiencing issues

Core

Reverse Proxies

Operational

Git repositories

Operational

Infrastructure

Operational

API

Operational

Deployments

Operational

Logs System

Operational

Products

Let's Encrypt certificate generation

Operational

Unique IP for outgoing traffic

Operational

Pulsar

Operational

PostgreSQL

Operational

FS Buckets

Operational

RabbitMQ shared cluster

Operational

Customer support

Operational

Access logs

Operational

MongoDB shared cluster

Performance Issues

Cellar

Partial Outage

Metrics

Operational

Elasticsearch

Operational

VPN

Operational

Redis

Operational

SSH Gateway

Operational

MySQL shared cluster

Operational

Matomo add-on

Operational

MySQL

Operational

PostgreSQL shared cluster

Operational

Heptapod Cloud

Operational

Console

Operational

Other Components
cleverapps.io domains
Operational
Mails
Operational

Past Incidents

Sunday 22nd March 2020

No incidents reported

Saturday 21st March 2020

No incidents reported

Friday 20th March 2020

No incidents reported

Thursday 19th March 2020

Reverse Proxies Unresponsive add-on reverse proxy

An add-on reverse proxy was rejecting most of the connections it received for about 20 minutes. It was restarted at 21:55 UTC+1. Some application might have connections errors because of the interruption but should be able to reconnect.

We will investigate this further as we have monitoring for such a case and it apparently didn't trigger here.

Wednesday 18th March 2020

No incidents reported

Tuesday 17th March 2020

cleverapps.io domains TLS errors on *.cleverapps.io domains

An issue with one of our reverse proxy lead to TLS errors on *.cleverapps.io for about 20 minutes.

The issue has been resolved and the root cause has been found. A patch will be applied to avoid this happening again.

Monday 16th March 2020

No incidents reported