Past Incidents

Tuesday 19th January 2021

Logs System Logs ingestion issue

We have detected an issue affecting our logs collection pipeline. New logs are not being ingested. We are investigating.

15:52 UTC: The issue has been identified and should be fixed. We are monitoring things closely.

16:11 UTC: Overall traffic in the logs ingestion pipeline is not completely back to normal. If one of your applications does not have up-to-date logs you can try to restart it.

16:32 UTC: We have forced the hand of a component of the ingestion pipeline making it catch up with the logs waiting in queue. It should go back to normal in a matter of minutes now.

API Console and API performance issues

We are investigating performance issues with the API and console. This issue seems to be caused by our dedicated reverse proxies (which do not affect the performance nor availability of our customers' applications).

While investigating the issue, something broke in one of the reverse proxies which is causing availability issues. We are working on this.

10:25 UTC: The availability issue has been resolved. We are still working on resolving the performance issue.

10:32 UTC: We found the culprit and have implemented a work-around. Performance is back to normal. We are still working on an actual fix.

Monday 18th January 2021

No incidents reported

Sunday 17th January 2021

No incidents reported

Saturday 16th January 2021

No incidents reported

Friday 15th January 2021

No incidents reported

Thursday 14th January 2021

Pulsar Pulsar issues

Our pulsar cluster is currently having issues, we are investigating the impact it may have on the cluster's usage and how to resolve them.

EDIT 14:03 UTC: The problem is now resolved. Some connection issues happened but a retry would have worked.

Wednesday 13th January 2021

API The API is rejecting some deployments

16:08 UTC: The API is rejecting several deployment requests 16:10 UTC: Everything is back to normal