Past Incidents

Sunday 31st January 2021

Reverse Proxies MTL: one of the IPof domain.mtl.clever-cloud.com is unreachable

One of the IP (149.56.147.232) of domain.mtl.clever-cloud.com is unreachable because OVH blocked it. We are working on restoring it.

EDIT 18:07 UTC: The IP has been restored. OVH blocked it after a 4 hours email notice of phishing which has escaped our own filters. Further investigations will be conducted to avoid this incident in the future.

Saturday 30th January 2021

No incidents reported

Friday 29th January 2021

No incidents reported

Thursday 28th January 2021

Logs System Logs ingestion delay

Logs are currently delayed and may not be up-to-date. The queue is being consumed. Some messages may have been lost during because of an unexpected service reboot. Logs queries are still working.

EDIT 13:26 UTC: The queue has been consumed. Logs should now be up-to-date.

Wednesday 27th January 2021

FS Buckets FS Buckets server unavailable

A FS Buckets server has crashed and failed to automatically restart. An issue was preventing it from properly restarting. It is now fixed.

This server has been unavailable for 8 minutes.

PostgreSQL shared cluster Shared postgresql leader is crashing and in recovery mode

Our shared postgresql leader is currently crashing repeatedly and entering recovery mode, we are investigating what is causing this issue.

Dedicated addons are NOT impacted.

Tuesday 26th January 2021

No incidents reported

Monday 25th January 2021

No incidents reported