Past Incidents

We are experiencing an issue with the storage of application logs. Ingestion is down and read access is partially unavailable.

13:06 UTC: The issue has been solved, ingestion is catching up.

13:10 UTC: Ingestion is all caught up. This incident is over.

Our main API is unresponsive, therefore the console and CLI are unusable as well. We are investigating.

13:53 UTC: The issue is fixed. Everything is back to normal.

An add-on reverse proxy has restarted at 14:04 UTC, leading to connections loss on some add-ons if you used that proxy. Impacted application might have been able to connect to the add-on through a different reverse proxy, unreachable applications will be redeployed.

One of the IP (149.56.147.232) of domain.mtl.clever-cloud.com is unreachable because OVH blocked it. We are working on restoring it.

EDIT 18:07 UTC: The IP has been restored. OVH blocked it after a 4 hours email notice of phishing which has escaped our own filters. Further investigations will be conducted to avoid this incident in the future.