Past Incidents

Planned maintenance of the storage backend of Clever Cloud Metrics (used for access logs as well) will occur on 2021-06-15 at 11:30 UTC.

The maintenance itself should take no more than an hour. During this time, writes will be queued and reads will be partially available.

Once the maintenance is over, queued-up writes will start being ingested, reads will be available again (except for recent data until queued-up data points are ingested).

11:36 UTC: Maintenance is starting.

12:04 UTC: Maintenance is over. The ingestion pipeline is running at full speed catching up on the queued-up data.

12:18 UTC: Ingestion is caught up.

Reverse proxies on the Paris zone are experiencing instabilities. We are investigating.

EDIT 18:04 UTC+2: One of the reverse proxy stopped accepting new connections. It has been put out of the pool for further investigation. Stability should have been resumed since 2 minutes.

EDIT 18:18 UTC+2: Performance is back to normal. We are going to investigate further why this reverse proxy went into this state without being noticed.

Logs are deactivated while we are investigating an issue.

EDIT 19:14 UTC: Logs should now be back to normal. Sorry for the interruption.

Logs ingestion is malfunctioning. We are investigating.

08:00 UTC: New logs are being ingested. Logs emitted during the incident will not be ingested in the main logs storage system. Log drains may start receiving (part of) the older logs, we are still investigating this part.

08:15 UTC: Looks like everything that could be ingested has been ingested. Ingestion delay may still be a little higher than normal though, it should go back to normal soon.