Past Incidents

Saturday 2nd April 2022

No incidents reported

Friday 1st April 2022

No incidents reported

Thursday 31st March 2022

Cellar [PAR] Cellar C2: connectivity issues

Cellar C2 is having writing and reading issues. The team is investigating.

EDIT 15:32 UTC: The team has found to origin. We are working on a fix.

EDIT 15:50 UTC: Reading is back, tu situation is being mitigated.

EDIT 16:01 UTC: Cellar C2 is up and running.

Access logs Metrics & Access logs are experiencing issues

We identified issues on our metrics and accesslogs storage where certain metrics and accessLogs are not accessible.

Problem has been identified, we are working to fix the problem.

EDIT 15:36 UTC: certain metrics and accessLogs are still not accessible. EDIT 18:50 UTC: metrics and accessLogs are now accessible.

Wednesday 30th March 2022

Deployments Deployements are heavily slowed down

Some parts of our infrastructure are slowing down the deployments.

API Clever Cloud's internal reverse proxies are experiencing issues

Our private reverse proxies (which serve our APIs) are encountering performance issues. This is slowing down API requests and parts of the deployment process.

We are trying to fix these performance issues.

Tuesday 29th March 2022

RabbitMQ shared cluster Logs are experiencing issues

We have identified issues affecting logs and drains.

EDIT 18:43 UTC: fixed.

Pulsar Pulsar addons creation is disabled

Due to an incoming maintenance operation. We disabled the addon pulsar creation.

EDIT 20:57UTC - creation is enabled.

Pulsar addons cluster will be restarted, scheduled 2 years ago

Due to security issues in the biscuit-auth token v1. The addon pulsar cluster will be restarted with the new biscuit authentication/authorization plugins (biscuit v2.0) which have breaking changes. The related addons will have their environment variables updated accordingly so the linked applications will be redeployed automatically.

Everything went well. Do not hesitate to each us via support for any questions.

Monday 28th March 2022

No incidents reported

Sunday 27th March 2022

No incidents reported