Some systems are experiencing issues

Past Incidents

Tuesday 6th September 2022

[PAR] Planned Hypervisor reboot, scheduled 1 year ago

An hypervisor needs to be rebooted on our Paris zone. The reboot will happen at 22:00 UTC on Monday, 5th September. Add-ons that support automatic migration will be migrated automatically starting at 21:00 UTC. You can also perform the migration at a time that suits you more before the given deadline.

This will also impact some FSBuckets add-ons during which reads and writes will be unavailable. Applications will be redeployed automatically once the maintenance is over to make sure they correctly re-connect to the FSBucket server.

The maintenance is expected to last 15 minutes.

Impacted users will shortly receive an email with the impacted add-ons.

EDIT 2022-09-05 21:10 UTC: Add-ons migrations is starting

EDIT 2022-09-05 21:40 UTC: Add-ons have been migrated. The hypervisor reboot will happen in twenty minutes.

EDIT 2022-09-05 22:00 UTC: Hypervisor is rebooting

EDIT 2022-09-05 22:28 UTC: Hypervisor has been rebooted in 4 minutes, fsbucket server went back one minute later with most clients reconnecting. We started all affected applications to make sure everyone properly reconnects.

Monday 5th September 2022

No incidents reported

Sunday 4th September 2022

No incidents reported

Saturday 3rd September 2022

No incidents reported

Friday 2nd September 2022

Access logs Ingestion queue lag

Our distributed database responsible for metrics and access-logs storage is not ingesting fast enough. As a result, you may experience some lags during queries. We are investigating.

EDIT 03/09/2022 12:10 UTC: lag is finally catching up, we will keep you posted.

EDIT 03/09/2022 16:10 UT: lag is fully recovered

Thursday 1st September 2022

No incidents reported

Wednesday 31st August 2022

No incidents reported

Tuesday 30th August 2022

No incidents reported