Past Incidents

Our distributed database responsible for metrics and access-logs storage is not ingesting fast enough. As a result, you may experience some lags during queries. We are investigating.

EDIT 16:06 UTC: Ingestion lag is now resolved.

Our "main" API is very slow. We are investigating to find out why.

Some components related to ingestion of metrics and access logs are currently overloaded. We are working on it.

** 16:30 UTC **: Incident has been resolved

Some Elasticsearch add-ons are currently reporting a license expiration. The license is set to expire on 2022-09-30 23:59:59 UTC. Our team is currently working on it and the license of affected add-ons will be updated prior to the expiration date. We will update this incident once all add-ons are updated.

No service degradation is to be expected from this warning.

Please reach out to our support team should you have any questions regarding this matter.

EDIT 2022-09-29 17:30 UTC: A first license update has been applied. A new license update will be applied in the following days to finish the license update.

EDIT 2022-10-12 16:55 UTC: All licenses have been updated with a valid platinum license. The incident is over.