Past Incidents

Deployments services are experencing an abnormal load. We have identified the root cause and are fixing it.

12:20 UTC: The deployments are still running slow. We are still cleaning the situation.

13:16 UTC: we have found a deployment loop with the monitoring. We are stopping it…

13:51 UTC: cleaning is done, we are watching to see if deployments are running as expected

14:00 UTC: we have found an abnormal behaviour, we are investigating

D+1 14:30 UTC: we have made a patch for the abnormal behaviour and we are watching deployments

Maintenace is now over

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Thursday 27 of april at 2:00 PM CEST (12:00AM UTC) we will apply a major update concerning Clever Cloud APIs.
This update prepares some work for future and actual services.

Are you concerned?

All Clever Cloud public regions are concerned. Gov and Private regions aren't concerned, neither On Premise regions.

What's the expected behavior during the maintenance window?

All Applications and Cloud Services will continue to run as expected.
Some APIs calls may be delayed or refused for a few minutes. Deployments may take a bit longer than expected.

We expect services to be fully operational for 3PM CEST.

What do I have to do?

If you're driving your scalability, please anticipate your requirements to be fulfilled by 1PM CEST, since autoscaling won't be as reactive during the maintenance window.
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We will keep you posted with the process in here and via this twitter thread

The monitoring has detected a burst of connections on regions PAR-SCW (Paris Scaleway) and RBX (Roubaix). Applications may have experienced deconnections and blocked new connections.

EDIT 20:18:00 UTC : The issue is mitigated and we are watching

EDIT 20:50:00 UTC : Everything goes to habitual levels