All systems are operational

Past Incidents

Tuesday 16th February 2021

PAR: FS Bucket Migration, scheduled 1 week ago

Some Fs-Bucket add-ons will need to be migrated to a different server for security reasons. During this migration, the Buckets will be in Read-Only mode. Any attempt to create or update a file on the add-on will fail, including for FTP operations. Errors related to Read-only file system are expected during this migration.

The migration is expected to last at most 1 hour. All impacted applications will be redeployed during the migration. After the deployment, application will be able to write to the bucket. Read operations will not be impacted.

Emails will be sent to customers of the impacted add-ons.

EDIT 11:55 UTC+1: The maintenance will start on time.

EDIT 12:00 UTC+1: The maintenance is starting

EDIT 12:07 UTC+1: Applications are being restarted. The restart queue should be done in about 20 minutes

EDIT 12:41 UTC+1: The migration is over.

Thursday 11th February 2021

Metrics / AccessLogs Metrics ingestion issue

We are investigating an issue with Metrics ingestion. Recent data is unavailable at this time.

EDIT 13:18 UTC: Ingestion is working again, working at full speed to catch up.

EDIT 14:03 UTC: Ingestion has caught up since a few minutes ago, everything should be back to normal.

Wednesday 10th February 2021

No incidents reported

Tuesday 9th February 2021

No incidents reported

Monday 8th February 2021

No incidents reported

Sunday 7th February 2021

No incidents reported

Saturday 6th February 2021

No incidents reported

Friday 5th February 2021

Logs System Logs storage issue

We are experiencing an issue with the storage of application logs. Ingestion is down and read access is partially unavailable.

13:06 UTC: The issue has been solved, ingestion is catching up.

13:10 UTC: Ingestion is all caught up. This incident is over.