Some systems are experiencing issues

Past Incidents

Friday 26th May 2023

No incidents reported

Thursday 25th May 2023

Access logs Metrics: Ingestion issue leads to missing data points

We are currently having an ingestion issue on our metrics cluster. The root cause has been identified and we are currently working on a fix. Until this incident is fixed, metrics data points might be missing from your metrics dashboards. Access logs are also impacted but will be re-queued later.

EDIT 14:14 UTC: Metrics ingestion is now back to normal. Access logs are being re-queued and are currently lagging a bit.

EDIT 14:20 UTC: Access logs have been ingested and are now up-to-date. The incident is now over.

EDIT 16:25 UTC: The problem came back, we are working on it.

EDIT 16:56 UTC: The problem is now solved again. Another root cause has been identified and has been fixed.

Wednesday 24th May 2023

Cellar Cellar network is slow

We are encountering slowness on the Cellar infrastructure. We are investigating why.

EDIT 15:05 UTC: The issue has been found and fixed. Performance went back to normal around 13:45 UTC. Additional measures will be taken to avoid this issue in the future.

Reverse Proxies Add-ons' reverse proxies break some connections

Users reported issues while connecting to their database. We are investigating.

09:30 UTC : A huge number of add-ons recently created by malicious users was detected. It was issuing a lot of configuration changes on our reverse proxies, making them unstable.

We banned those users and are watching the situation closely.

Tuesday 23rd May 2023

No incidents reported

Monday 22nd May 2023

No incidents reported

Sunday 21st May 2023

No incidents reported

Saturday 20th May 2023

No incidents reported