Friday 3rd July 2020

DNS resolution affecting certain ISPs

Some customers are experiencing issues with resolving our domains domains and their own domains pointing

At the moment, we know the problem is affecting customers of the French ISP Orange.

08:28 UTC: We found that Orange NS servers were indeed still using the faulty NS records from last night's incident. We have updated the zone on those name servers which should have never been used in the first place and hopefully Orange customers will be able to resolve our domains (and by extension their domains) properly.

08:42 UTC: Looks like the propagation is quite fast and this indeed fixed the issue for affected customers.