Sunday 30th August 2020

Infrastructure Peering issues with external services or to reach our services

Due to an outage of the Level3/CenturyLink networking provider, you might experience issues:

  • reaching our services: if your FAI uses this provider, you might experience timeouts reaching our infrastructure

  • reaching external services from our infrastructure: if you contact external services from our infrastructure, the peering routes might use this network provider and your requests might timeout too.

This incident will group the previous opened incidents:



We do not have an ETA for the service to come back to normal.

EDIT 15:17 UTC: The incident on Level3/CenturyLink seems to be resolved. All connections either incoming or outgoing to/from our services should be working as expected. Please reach to our support if not.