Friday 19th August 2022

Infrastructure [PAR] An hypervisor is unresponsive

We are investigating an unresponsive hypervisor on the Paris zone. An FSBucket server is on this hypervisor, some PHP applications may be impacted as well as add-ons hosted on this hypervisor.

EDIT 18:02 UTC+2: Hypervisor is rebooting

EDIT 18:04 UTC+2: Hypervisor is up again. Services are currently restarting.

EDIT 18:25 UTC+2: Hypervisor services are all up since a few minutes. Add-ons should now be reachable. Applications of owners using the FSBucket server that is hosted on this hypervisor will be redeployed. Since there is a huge number of applications, you can deploy them on your end directly if needed. We will continue to monitor the situation.

EDIT 19:10 UTC+2: The situation seems to be back to normal. We will investigate further why this hypervisor became unresponsive. If you still have any issues, please contact our support team.