Friday 9th December 2022

Infrastructure Paris: networking issues

One of our Paris datacenter encounters network issues. Some servers were unreachable for about 1 minute at 10:09 UTC. Services (applications, add-ons, Cellar, ...) hosted on those servers were partially unreachable or fully unreachable during that time (depending on the scalability or replication of those services).

The cause has been identified and a solution is currently being investigated. This incident will be updated as soon as we have more information.

EDIT 13:44 UTC: Another network interruption happened at 13:01 UTC. A fix is currently being tested.

EDIT 14 Dec 2022 15:55 UTC: The fix appears to be working as expected. This incident is now over.