Thursday 15th June 2023

Infrastructure [Paris] Network connectivity issue

We are investigating a network connectivity issue towards our Paris region.

EDIT 00:27 UTC: The issue has been identified and fixed around 00:11 UTC. We continue identifying the impact on customer and internal services.

EDIT 01:00 UTC: We have identified services impacted by the incident and we have started to recover from the network issue. Identified impacted services are Metrics and access logs that are taking time to recover, others services should be working normally.

EDIT 02:30 UTC: Metrics and access logs are recovering from the network issue.

EDIT 04:00 UTC: Metrics and access logs are still recovering from the network issue. To follow, the incident you can go on https://www.clevercloudstatus.com/incident/669