Wednesday 11th October 2023

[PAR] FS Bucket maintenance on n12 and n13 servers, scheduled 6 months ago

For security reasons, we will update the our FS Bucket services on the Paris (PAR) region. Applications using those services will be impacted.

FS Bucket hosts that will be updated during this maintenance are: n12 and n13.

The maintenance will take place on Tuesday 17 October 2023, between 12:00 UTC+2 and 14:00 UTC+2.

During the update of each server host, the services will only be available in read-only mode. Once the update is complete, linked applications will be restarted automatically to take into account the environment variables of the updated services and to restore write capacity.

The required update time is estimated at 1 hour but the total time until the applications are restarted might be longer.

In case you have write issues after those updates, you can manually initiate a redeployment of your linked applications in order to avoid waiting for the automatic redeployment.

To check if your services are impacted, you can consult your FS Bucket’s server in the Dashboard tab of your add-ons, in the “Cluster information” section and thus determine the update day(s) that concerns you.

Specific case - old applications

Please check if you have any old applications (>5 years) that are still using a buckets.json file in their code repository, as we will not be able to prioritize the redeployment of these applications and they will most likely suffer from read-only FS Bucket for an extended time. We therefore recommend that you now mount FS Bucket by environment variable (ideally by linking the add-on to your application). See more details in this documentation page: https://www.clever-cloud.com/doc/deploy/addon/fs-bucket/#configuring-your-application

Our support is available for any questions via the ticket center in the console.

EDIT 2023-10-17 12:10 UTC+2: The maintenance is starting. FSBucket servers are set in read-only mode.

EDIT 2023-10-17 12:47 UTC+2: Applications are being redeployed to use the new FSBucket server. You can also start a deployment on your side to speed things up.

EDIT 2023-10-17 16:15 UTC+2: The maintenance is over. All applications should now have access to their fsbucket since 14:00 UTC+2. Please reach out to our support team if you have any issues following this maintenance.