Thursday 26th October 2023

Reverse Proxies [PAR] Load balancer maintenance

We have to update load balancer in the Paris region. We will remove dns one A record of load balancer, wait for the TTL, update the load balancer behind and then add the dns record back. If you are long running connection, they will be closed at the end of the TTL as we will stop the load balancer.

Edit 15:00 UTC : We start rolling the load balancer records for domain.par.clever-cloud.com

Edit 15:50 UTC : We have finished to do the rolling of the first ip address (46.252.181.103), next ones should be faster.

Edit 16:00 UTC: We have removed the second record (46.252.181.104), we are waiting for the ttl to expire before beginning

Edit 16:10 UTC: We have added back the second record (46.252.181.104), we are waiting for the ttl to expire before going further.

Edit 16:15 UTC : We have removed the third record (185.42.117.108 ) we are waiting for the ttl to expire before beginning

Edit 16:25 UTC: We have added back the third record ((185.42.117.108), we are waiting for the ttl to expire before going further.

Edit 16:30 UTC : We have removed the fourht and last one record (185.42.117.109 ) we are waiting for the ttl to expire before beginning

Edit 16:40 UTC : We have added back the third record ((185.42.117.109), we have finished the maintenance

Edit 17:38 UTC: We have an increase in TLS errors for incoming requests, we are looking into it.

Edit 18:08 UTC: We found a potential issue. We are deploying a fix and will monitor the situation closely.

Edit 19:06 UTC: The fix has been deployed since 18:55 and we are monitoring the situation

Edit D+1 16:00 UTC : We have find the issue on the update and patch the software. We will apply it in a few moment.

Edit D+1 16:30 UTC : We will update the first ip address 46.252.181.103.

Edit D+1 17:15 UTC : We have updated the second ip address 46.252.181.104, we will begin the third address 185.42.117.108.

Edit D+1 17:30 UTC : We have updated the fourth ip address 185.42.117.109.

Edit D+1 18:30 UTC : We have finished the operation, we are watching it