Saturday 23rd December 2023

Infrastructure [RBX] Unreachable hypervisor

An hypervisor is unreachable, we are investigating.

EDIT 3:37 UTC : The issue seems to be related with the following OVH incident : https://bare-metal-servers.status-ovhcloud.com/incidents/x135vv46x85l

EDIT 3:45 UTC : Applications on this hypervisor are currently redeploying and there is no such addons on it, we also have remove temporarely the A record from domain.rbx.clever-cloud.com to solve connection issues

EDIT 4:00 UTC : Applications have been redeployed, we are waiting after ovh folk to go further

EDIT 05:30 UTC : The hypervisor is reachable again, we are starting the recovery process

EDIT 05:45 UTC : The recovery process is over, everything works normally, the load balancer ip affected by the incident will be put later in the pool. for the record, the ip is 87.98.177.176 for domain.rbx.clever-cloud.com.