Monday 12th February 2024

[SYD] Load balancer maintenance, scheduled 2 months ago

Maintenance Window: 2024-02-13T13:00:00Z - 2024-02-13T17:00:00Z (UTC)

Scope:

  • Database Load Balancer (software and hardware upgrade)
  • Application Load Balancer (software and hardware upgrade)

Expected Impact:

  • Brief disconnections or connection drops during the upgrade process.
  • Potential minor performance fluctuations.

Additional Information:

  • Software upgrade already record on cleverapps.io (https://www.clevercloudstatus.com/incident/803) and on Paris load balancers (https://www.clevercloudstatus.com/incident/807 and https://www.clevercloudstatus.com/incident/805)
  • Please report any issues with a method for reproducing the problem (e.g., curl command for application load balancer issues and/or psql / redis / mysql queries for database load balancer).

EDIT 13:15 UTC : We are beginning the hardware upgrade along side the current hardware.

EDIT 14:20 UTC : We have finished the hardware upgrade, we will start the rolling by application load balancer.

EDIT 14:35 UTC : We have rolled the first application load balancer, we are beginning the second one.

EDIT 15:00 UTC : We have finished to roll the application load balancer, we are beginning the database load balancer.

EDIT 15:15 UTC : We have rolled the first database load balancer, we are watching.

EDIT 15:25 UTC : We have rolled the second database load balancer.

EDIT 15: 25 UTC : We have rolled all load balancers, we are keeping an eye on them, but the maintenance is over.