Some systems are experiencing issues

Past Incidents

Friday 27th December 2019

No incidents reported

Thursday 26th December 2019

Metrics / Access-logs: Upgrade of the backend storage, scheduled 4 years ago

This upgrade is a follow up of https://status.clever-cloud.com/incident/238 (which is also a follow up of https://status.clever-cloud.com/incident/237).

During approximately 1 hour, Metrics and access logs (dot maps / requests count in the console) will be unavailable both in reading and writing starting December 26th at 14:00 UTC+1.

All data will be kept and ingested at the end of the maintenance.

EDIT 13:00 UTC: Maintenance is starting

EDIT 13:23 UTC: Initial steps are done, WRITE have been delayed up to 8 minutes and some READ may have failed. The second phase of the maintenance will begin shortly.

EDIT 14:32 UTC: Second phase is over. There were two ingestion delays, peaking at 4 minutes each. The maintenance is not over yet but it should not impact the ingestion nor the read.

EDIT 14:58 UTC: It should not have had any impact but it still did. Ingestion is delayed, reads are impossible; we are investigating.

EDIT 15:21 UTC: The issue is solved; reads are back, ingestion is working

EDIT 15:31 UTC: Ingestion delay is back to normal

EDIT 16:00 UTC: Maintenance is over.

Wednesday 25th December 2019

No incidents reported

Tuesday 24th December 2019

No incidents reported

Monday 23rd December 2019

No incidents reported

Sunday 22nd December 2019

No incidents reported

Saturday 21st December 2019

No incidents reported