Some systems are experiencing issues

Core

Reverse Proxies

Operational

Git repositories

Operational

Infrastructure

Operational

API

Operational

Deployments

Operational

Logs System

Operational

Products

MongoDB shared cluster

Performance Issues

Unique IP for outgoing traffic

Operational

Pulsar

Operational

PostgreSQL

Operational

FS Buckets

Operational

RabbitMQ shared cluster

Operational

Customer support

Operational

Cellar

Operational

Metrics

Operational

Access logs

Operational

Let's Encrypt certificate generation

Operational

Elasticsearch

Operational

VPN

Operational

Redis

Operational

SSH Gateway

Operational

MySQL shared cluster

Operational

Matomo add-on

Operational

MySQL

Operational

PostgreSQL shared cluster

Operational

Heptapod Cloud

Operational

Console

Operational

Other Components
cleverapps.io domains
Operational
Mails
Operational

Past Incidents

Saturday 30th January 2021

No incidents reported

Friday 29th January 2021

No incidents reported

Thursday 28th January 2021

Logs System Logs ingestion delay

Logs are currently delayed and may not be up-to-date. The queue is being consumed. Some messages may have been lost during because of an unexpected service reboot. Logs queries are still working.

EDIT 13:26 UTC: The queue has been consumed. Logs should now be up-to-date.

Wednesday 27th January 2021

FS Buckets FS Buckets server unavailable

A FS Buckets server has crashed and failed to automatically restart. An issue was preventing it from properly restarting. It is now fixed.

This server has been unavailable for 8 minutes.

PostgreSQL shared cluster Shared postgresql leader is crashing and in recovery mode

Our shared postgresql leader is currently crashing repeatedly and entering recovery mode, we are investigating what is causing this issue.

Dedicated addons are NOT impacted.

Tuesday 26th January 2021

No incidents reported

Monday 25th January 2021

No incidents reported

Sunday 24th January 2021

No incidents reported