Some systems are experiencing issues

Past Incidents

Saturday 10th July 2021

No incidents reported

Friday 9th July 2021

No incidents reported

Thursday 8th July 2021

No incidents reported

Wednesday 7th July 2021

Logs System Logs: ingestion delay

Logs are currently having an ingestion delay. Drain logs are also impacted. The queue is currently getting consuming at normal rate, everything should come back in order in a few minutes.

EDIT 13:42 UTC: The ingestion stopped again, we continue looking into it.

EDIT 14:05 UTC: We continue to investigate the issue. If you need to access the logs of your application, you can SSH to the VM and display them: https://www.clever-cloud.com/doc/reference/clever-tools/ssh-access/#show-your-applications-logs

EDIT 14:30 UTC: Some part of the ingestion queue couldn't have been consumed and has been lost. The queue is still being consumed so up-to-date logs are still delayed

EDIT 17:15 UTC: The queue has been fully consumed and the logs are now up-to-date.

Tuesday 6th July 2021

No incidents reported

Monday 5th July 2021

Logs System Logs are currently unavailable

Logs requests are currently unavailable alongside logs drains emitting. We are looking into it.

EDIT 12:35 UTC: Logs are back, query should now work again and logs drains should have been sent to their endpoints. No logs have been lost.

Sunday 4th July 2021

No incidents reported