Past Incidents

Thursday 14th April 2022

Access logs Metrics & Access logs are experiencing issues

Metrics and access logs are currently having ingestion issue. We are working on it.

EDIT 13:20 UTC: The issue has been fixed. Some metrics data points have been lost. Access logs are being queued for ingestion again.

Wednesday 13th April 2022

API Some API actions are currently unavailable

Some of API calls might return a 504 error. The source cause has been found and we are working to restore the service.

EDIT 17:20 UTC: The service has been fully restored. Sorry for the inconvenience.

Logs System Logs are experiencing issues

We have identified issues affecting logs and drains. We are working on it.

EDIT 06:45 UTC: fixed.

EDIT 07:22 UTC: we have identified another issue.

EDIT 09:45 UTC: fixed.

Tuesday 12th April 2022

API Main API instabilities

We are currently experiencing instabilities with our main API. We are looking into it.

EDIT 15:12 UTC: This seems to be back to normal. We did not find the root cause but we keep looking. Some actions may have failed like deployments, git push or accessing the dashboard / using the CLI in general

EDIT 17:34 UTC: We still see some instabilities, resulting in various longer queries or even errors from some services that fail to contact our API. We are still working on identifying the root cause.

EDIT 20:34 UTC: We didn't see any more instabilities since the latest status update. We'll continue to monitor the activity in the next couples of days.

Access logs Delay in access logs ingestion

Access logs currently have a few hours of ingestion delay. It is currently being resolved and the delay should be back to normal in a few hours. This impacts the retrieval of access logs using the CLI or the API. Also, the various console dashboards (status codes, requests per hours, ...) are impacted and might display out of sync data. Sorry for the inconvenience.

EDIT 20:43 UTC: The delay has now resolved, you should now be able to query the access logs using the CLI or API.

Monday 11th April 2022

Logs System Logs are experiencing issues

We have identified issues affecting logs and drains.

EDIT 15:05 UTC: fixed.

Sunday 10th April 2022

No incidents reported

Saturday 9th April 2022

No incidents reported

Friday 8th April 2022

No incidents reported