Some systems are experiencing issues

Past Incidents

Tuesday 27th September 2022

Planned Grafana Update, scheduled 3 days ago

A maintenance will occur on the Grafana used to plot Clever Cloud metrics the 09/27/2022 at 2:30 p.m. (CEST). We will update our instances to the last major release of Grafana: Grafana 9. You can check Grafana release post to learn what this change will bring to you:

Friday 23rd September 2022

No incidents reported

Thursday 22nd September 2022

No incidents reported

Wednesday 21st September 2022

API Application provisioning might fail for Jenkins and Heptapod runners with HTTP 500 Internal Server Error

Applications creation might fail for Jenkins runners with HTTP 500 Internal Server Error. A fix will be soon deployed to fix the underlying issue.

EDIT 16:46 UTC: The fix has been deployed. We are monitoring the situation. This issue also impacted Heptapod runners creation.

EDIT 17:28 UTC: The issue has been fixed, runners creation are now working correctly. Sorry for the troubles.

Tuesday 20th September 2022

Infrastructure Network issues on OVH zones

We are currently seeing network loss between our Paris infrastructure and our zones on OVH (Roubaix, Montreal, ...). We are currently investigating the issue.

EDIT 11:50 UTC: First investigations are showing that it is not only a network issue between our Paris infrastructure and the OVH network. It seems to impact other network links as well. We will reach to OVH and try to know more about it.

EDIT 11:51 UTC: The incident has been renamed from "Network issues between Paris and OVH zones" to "Network issues on OVH zones"

EDIT 11:58 UTC. We are seeing improvements since a few minutes now. Connectivity has been restored from our point of view. We keep waiting for more information.

EDIT 12:09 UTC: We have not seen any new disruption so far. We consider this incident closed while we wait for a more detailed incident report from OVH.

EDIT 12:59 UTC: OVH status:

Monday 19th September 2022

Logs System Logs platform instabilities

Some HBase datanode have lost their regions all datanodes are OK

Sunday 18th September 2022

No incidents reported

Saturday 17th September 2022

No incidents reported