Past Incidents

Monday 27th August 2018

No incidents reported

Sunday 26th August 2018

No incidents reported

Saturday 25th August 2018

No incidents reported

Friday 24th August 2018

Deployments interruption during 30 minutes, scheduled 5 years ago

Deployments will be interrupted during 30 minutes at 12:30 UTC+2 today. A core component upgrade will be performed. This will not impact already running applications or add-ons. All deployments will be queued and executed at the end of the maintenance.

The maintenance shouldn't last longer than 30 minutes but it may be possible that some delays occur. We will update this ticket to let you know about the status of the maintenance.

EDIT 12:25 UTC+2: New deployments are stopped to be consumed.

EDIT 12:30 UTC+2: The maintenance has started

EDIT 12:56 UTC+2: Deployments are back since ~10 minutes. We are still cleaning things up

EDIT 13:03 UTC+2: Maintenance is over and was successful. Do not hesitate to contact us if anything's wrong on your side.

Thursday 23rd August 2018

No incidents reported

Wednesday 22nd August 2018

Deployments Issue with deployment system in the Europe zone

Deployments are temporarily disabled as we fixed the issue with a component of the deployment system.

EDIT 19:17 UTC: This was actually a false positive from our monitoring. After verifying that the component is working fine and fixing the monitoring probe, we re-enabled deployments.

FS Buckets FS Buckets unavailable

One FS Buckets server is unavailable, we are awaiting news from our provider.

EDIT 05:28 UTC: The server is partially and randomly available: the problem has been identified by our provider: it's coming from the switch the server is connected to. They are working on fixing the issue.

EDIT 08:04 UTC: Issue is fully fixed since 07:30 UTC

MongoDB shared cluster Mongodb shared cluster node failure

MongoDB cluster will not accept writes until failure is fixed.

The failing node is up again.

Tuesday 21st August 2018

No incidents reported